Our Managed Support Service is a proactive monitoring, maintenance and management solution. Dedicated to delivering the highest possible level of stability, performance, security and scalability for your IT infrastructue. Our Managed Services clients enjoy protection provided by a team of highly experienced and qualified personnel who will manage all aspects of maintenance, backups, software updates and security.

We provide 24/7 system monitoring, remote network management to help detect, diagnose and correct vulnerabiliities that could lead to system downtime, security breaches or loss of performance.

The following identifies the key areas of our Managed Support.

Managed Services
- Firewall updates, security and threat management
- Network operating system patch managment
- Server security managment
- Server based Anti-Virus updates and management
- Backup monitoring
- Monitoring of Anti-Spam solutions
- Availability monitoring
- Performance and predictive failure monitoring
- Intrusion detection
- Notification correlation
- Vulnerability remediation
- Application complianace
- Asset compliance

Reactive Support
- Remote support and maintenance
- Onsite support and maintenance
- Infrasturcture support
- End-User/Desktop support

Proactive Support
- Operating system updates
- Workstation software updates
- Anti-Virus updates and management
- Process identification and streammlining
- User Training
- Consulting services
- Infrastructure development